Managed Services
Flux Labs offers industry leading service at a price that's accessible to small business with our support plans. Our plans are a cost effective way to manage your computer network infrastructure without the high overhead of a full time staff. Support plans are ideal for small to mid-sized business networks. Flux Labs will make sure your network stays up to date and that you are getting the maximum benefit from your system along with expert technical support when you need it.
How it Works
Optimization
Our staff will work with you to bring your network up to its full potential and then introduce measures to ensure that it stays that way. Using our wholesale vendors helps you save money.
Maintenance
Once your network is operating smoothly, our technicians will continually check up on your network to review performance logs and take action on any foreseeable problems. We deploy both internal and external monitoring systems. This allows us to have a birds eye view of your network. We prefer to be proactive, rather than reactive.
Support
In the event of an unexpected hardware failure or other network problems, our emergency support staff will quickly respond to your situation. We are notified usually before you or your staff is aware. Our guaranteed response time gives you peace of mind knowing your taken care of. We utilize a very powerful helpdesk to keep you and your employees up-to-date with any request you may have, small or large, it's tracked.
Improved Reliability
During our routine checkups, we will keep your servers and workstations up to date with the latest security and antivirus updates. We test your backup systems to make sure all critical files are being backed up on a regular basis.
Improved Performance
Our performance analysis will identify bottlenecks in servers and across the network. Our professionals will recommend modifications for existing machines and help plan for new technology.
Enhanced Security
We will keep your network virus free, and protect your workstations from spyware and other malicious software threats. We meet all HIPPA regulations and will ensure your data stays your data.
| Plan Choices | |||
| Plan360 | Plan180 | Plan90 | |
|---|---|---|---|
| Scheduled Support | Up to 10 Hours | Up to 5 Hours | N/A |
| Emergency Support | 2 per month | 1 per month | 1 per quarter |
| Phone Support | Up to 5 Hours | Up to 3 Hours | Up to 90 min |
| Remote Support | Up to 5 Hours | Up to 3 Hours | Up to 90 min |
| Remote Updates | Yes | Yes | N/A |
| Infrastructure Planning | Included | Optional | Optional |
| Performance & Bottleneck Testing | Included | Optional | Optional |
| Server Maintenance | Weekly | Weekly | Monthly |
| Security Auditing | Semi-Annual | Annual | Optional |
| Anti-Virus Software | Included | Optional | Optional |
| Backup Solutions | Included | Optional | Optinal |
| 24x7x365 Monitoring | Included | Optional | Optional |
| Price | Starting at 600$ | Starting at 300$ | Starting at 150$ |
| * The price listed is per billing cycle and based on the number of machines at the location. List prices based on 1 server and 3 workstations. Flux Labs bills on a monthly cycle. | |||
Get an online quote for a network support plan that's right for you.